Technical Support
Support Information
You can contact us via our ticketing system, email or live chat. Click for more information.
Raise a Ticket
Need assistance? Click below to raise a ticket to contact our support team. Our friendly engineers are on hand 24x7x365 to help deal with your queries.
Knowledge Base
We’ve put together a bank of articles to help you become a technical wizard with your servers. You’ll also find some tools that would make your life easier.
Why Datacentreplus Support?
Accessible
- We’re here when you need us the most
- Easy to contact us
- 24×7 Helpdesk & UK Support
- 15 minutes emergency response time
- 99.99% uptime guarantee
Contact options to suit you
- Support portal
- Phone
- Webchat
- Visit us!
Highly Experienced Team
- Dedicated Account Manager
- 100% UK-based teams
- 100% of our support team are on-site
- All support provided by qualified Windows/Linux/Server engineers
- Combined 60 years of technical experience
- All support provided by qualified Windows/Linux/Server engineers
Security
- ISO27001 certified Data Centre
- 24/7 onsite security with CCTV operation
- FirewallPLUS protection
- Annual security audits
- Anti-Virus Protection
